ALL SALES ARE FINAL!
NO RETURNS OR EXCHANGES WILL BE ACCEPTED FOR ANY REASON.
All items have been inspected prior to being shipped to your residence. Should there be any defects on the merchandise, it will be noted in the description.
ALL ITEMS ARE NEW WITH OR WITHOUT TAGS UNLESS INDICATED OTHERWISE IN THE DESCRIPTION.
Resale items are gently used and/or worn. Please pay particular attention to the respective item's description for more information.
ALL ITEMS COME FROM A SMOKE-FREE HOME. ALL ITEMS INDIVIDUALLY HAND WRAPPED WITH CARE/DISCRETION. SOME HIGH END ITEMS ARE PRE-GIFT WRAPPED!
If you receive an item that is damaged or defective, please contact our customer service team and we will be happy to assist you further in attempting to get a refund or credit from the original manufacturer (if purchased, within the manufacturer's warranty/guarantee duration).
APO/FPO/DPO Military Addresses: All shipments to APO, FPO, and DPO addresses are sent via UPS SurePost service. Due to military handling time, delivery to some destinations may take up to 21 days.
Multiple Shipping Addresses: At this time, we can only ship to one address per order. To ship to multiple addresses, please contact customer service team for assistance.
Business Days + Holidays: All orders ship Monday through Friday, excluding federal holidays within the United States.
For 1-Day and 2-Day Shipping: Orders must be placed by Noon EST to be processed on the same business day, otherwise it will be processed the next business day.
Packages do not ship on the following holidays:
Tracking Orders: When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link.
For more information or questions, please call (301) 259-1293 or via email to firstname.lastname@example.org. Operating hours are from 6:00 a.m. to 2:00 a.m. EST, 7 days a week, excluding holidays.
OTHER LEGAL POLICIES:
TERMS OF SERVICE - retailresaleshop.myshopify.com/policies/terms-of-service